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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michelle

Michelle

April 15, 2026

5  out of  5
rating by Michelle
"Daniel was so helpful with my business policy! He was able to go through it with me to help it fit my needs instead of automated updates. Great customer service and friendly!"
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Catherine Volk

April 8, 2026

5  out of  5
rating by Catherine Volk
"Michelle, as well as everyone in her office, are extremely friendly, knowledgeable & helpful. They never seemed bothered by my many questions & truly make me feel at ease. They are a great group of people & I'm quite grateful they guide me well with all my insurance needs. I highly recommend. Allstate claims, "you're in good hands". But if you want to be in the BEST hands, reach out to Michelle Christensen & team."
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Carrie Sanchez

March 27, 2026

5  out of  5
rating by Carrie Sanchez
"Eva has always been a great help for me , she explains everything to me , so I understand, and is very fast with responding, She definitely deserves 5 stars"
We responded:
"Thank you for sharing that Carrie! With Eva’s 30+ years of experience, she does an amazing job explaining coverages and policy details. We really appreciate the review! "
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Jordan Cox

March 26, 2026

5  out of  5
rating by Jordan Cox
"Very professional and helpful with all insurance needs!!"
We responded:
"Thank you for taking the time to provide a review! I’m glad you feel our team is professional and helpful. Our team has combined State Farm experience of over 74 years and we strive to provide amazing service during every interaction. Thank you!"
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A Molinski

March 17, 2026

5  out of  5
rating by A Molinski
"We have been using this State Farm office for years for our personal and business needs. No matter who I speak to Michelle, Eva, Daniel, etc. the staff has all been so professional, helpful and efficient. Today I called on policy for a property we sold last year and forgot to cancel. Daniel was so kind and actually looked up the date we sold the property and they are sending me a refund check for the policy from the date sold. WOW! Now that is excellent customer service and one more reason we appreciate this office. Keep up the amazing work."
We responded:
"It has been our pleasure working with your family over the past several years! I’m happy to hear that Daniel went the extra mile to assist with that. We will always strive to help in any way possible. Thank you for the kind feedback!"
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Nicholas Truckey

March 12, 2026

5  out of  5
rating by Nicholas Truckey
"Mark was amazing and so easy to work with. I wish I could adopt him."
We responded:
"That is by far the most humorous review we have received! 😂 Marc has been with us for over 13 years and does an excellent job! Thank you for sharing your feedback. "
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Chavela Velasquez

March 10, 2026

5  out of  5
rating by Chavela Velasquez
"Whenever I call the staff is always helpful and very polite. Thank you again Daniel for your assistance and explaining everything I needed to know."
We responded:
"I’m extremely happy to hear that everyone is polite and helpful! Daniel does do a great job of explaining things and assisting with policies. Thank you for the kind words!"
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Dolores Kopp

March 3, 2026

5  out of  5
rating by Dolores Kopp
"They have been knowledgeable and professional. I especially like their friendliness."
We responded:
"So happy to hear that Dolores! Being professional is important to us but I’m also happy to read the word friendly. All of us will answer your questions thoroughly and do so in a friendly manner. Thank you!"
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Lynn Jonas

March 1, 2026

5  out of  5
rating by Lynn Jonas
"Easy 5⭐️s for Michelle Christensen at State Farm Insurance in Racine. Accessible thorough and takes of all my insurance needs. Its wonderful feeling safe and taken care of. Give her a call you'll be glad you did!"
We responded:
"I greatly appreciate your confidence and loyalty in State Farm and our office all of these years! I love that you shared feeling safe because if there ever were a problem, our office and our claims team would be there to support you. Thank you so much Lynn! "
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Vicki Gehrke

February 27, 2026

5  out of  5
rating by Vicki Gehrke
"Helpful, quick, and immediately manages any concern"
We responded:
"That is great to hear Vicki! Our goal always has been and will be to respond quickly and efficiently with any questions, comments, or concerns. We really appreciate the 5-star review!"
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Cesar Gonzalez

February 27, 2026

5  out of  5
rating by Cesar Gonzalez
"I am grateful for the help Daniel gave me."
We responded:
"Daniel has been with State Farm for over 12 years and enjoys helping our customers! Thank you for taking the time to share your experience!"
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DAVE STAUFFACHER

February 27, 2026

5  out of  5
rating by DAVE STAUFFACHER
"I have worked with Marc for years. He always provides simple answers to my questions and responds quickly. Great price & better service!!"
We responded:
"Since you mentioned great price, you’ll be happy to know State Farm declared a $5 billion dividend as well as an auto rate decrease year. We will continue to provide amazing service. Thank you! "
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John Khoury

February 27, 2026

5  out of  5
rating by John Khoury
"Discontinued my old insurance company to go with State Farm because I heard really good things about them and Michelle Christensen"
We responded:
"Thankful you heard good things and decided to work with us! Our reputation in the community matters and after 25 years, I appreciate all of the referrals. Thank you for taking the time to provide a review."
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Kristin Spencer

February 27, 2026

5  out of  5
rating by Kristin Spencer
"We love working with Michelle Christensen’s office! Marc is our agent and has been for almost ten years. The customer service we receive is always top tier!"
We responded:
"So happy to hear that Kristin! Your longevity and confidence in our agency means a lot. When you renew your policy and choose us every year, that isn’t something we take for granted. Thank you for your loyalty!"
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Tyrone Johnson

February 26, 2026

5  out of  5
rating by Tyrone Johnson
"Very professional service"
We responded:
"From one business owner to another, that means a lot! It has been so wonderful to see your business grow over all of these. Cheers to your success! Thank you!"
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M Lucareli

February 26, 2026

5  out of  5
rating by M Lucareli
"Michelle and her team have done a great job for our family over the last ten years or more. Very supportive and easy to work with."
We responded:
"Assisting your family over the past decade has been our pleasure! Small businesses today thrive on the reviews and comments by those they serve. Thank you so much for taking the time to provide a review! "
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Kim Hart

February 26, 2026

5  out of  5
rating by Kim Hart
"They treat you like you matter. With respect."
We responded:
"That is so huge to hear Kim! Every client is different and insurance needs vary, but every customer will get treated with respect during every interaction!"
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Eugenia Ford

February 26, 2026

5  out of  5
rating by Eugenia Ford
"Awesome staff and very knowledgeable!"
We responded:
"Your family has been part of our State Farm family for such a long time which is greatly appreciated! Thank you!"
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Madeline DeCheck

February 26, 2026

5  out of  5
rating by Madeline DeCheck
"Eva was excellent to work with! She made everything simple and was able to get me what I needed the same day I contacted her. Highly recommend!"
We responded:
"So happy to hear that Madeline! Quick responses and efficiency are very important to the success of our office. We appreciate you and your review! "
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Lori B

February 24, 2026

5  out of  5
rating by Lori B
"Eva is the absolute best!! She is so kind, helpful, and knowledgeable!!"
We responded:
"She truly is! With almost 30 years of State Farm experience, she has helped so many families over the years. I know she will appreciate seeing your review. Thank you for sharing that!"
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Nick Wolf

February 19, 2026

5  out of  5
rating by Nick Wolf
"Marc was extremely helpful while I was switching insurance to State Farm, he spelled everything out clearly for me and there was no guess work whatsoever."
We responded:
"I am so happy to hear that Nick. Marc is coming up on his 13th year with us and is extremely knowledgeable when it comes to assisting with a personal price plan. We look forward to working with you!"
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Emili Douglas

February 6, 2026

5  out of  5
rating by Emili Douglas
"I absolutely love working with Statefarm!! They are always so helpful. We had an accident while on vacation and they helped with getting us home and getting my car fixed. Eva and Michelle are amazing!"
We responded:
"An accident can be a scary and vulnerable time. Our goal is to make that experience as painful and easy as possible. Thank you for taking the time to provide that feedback, we greatly appreciate it! Also, thank you for being such loyal customers for so long! Your family is truly a pleasure to work with."
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Charles Green

December 16, 2025

5  out of  5
rating by Charles Green
"Michelle and here team jumped right in when i switched from a different agent, Daniel from her team got ahold of the claims agent and figured out what the delay were and fixed it in hours, not days happy to know that there are still people that like their jobs and try and help out people who they are working for. means a lot to me as a consumer"
We responded:
"Thank you for sharing that Charles! Even though we have a team dedicated to claims, our office plays an integral role in making sure that claims are handled quickly and efficiently. I am very happy to hear that Daniel followed up on your behalf to make sure things got handled to your satisfaction. I look forward to working with you!"
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Jey M

November 20, 2025

5  out of  5
rating by Jey M
"Great customer service. Everybody is so nice and friendly. I can always count on Eva for all of our needs. Daniel helped me a lot and he really is "like a good neighbor State Farm is there" person."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there’s anything else we can do for your insurance needs, just let us know."
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Darrell Johnson

November 18, 2025

5  out of  5
rating by Darrell Johnson
"I spoke with an agent name Daniel and he was so helpful in getting my car insurance updated..I can say alot of wonderful things about our conversation but there's not enough room..Job well done"
We responded:
"Your 3 complimentary sentences stated a lot. Thank you for the 5-star review and I am so happy to hear your conversation with Daniel was wonderful! Thanks!"